Zip Conveyancing is committed to protecting the privacy and confidentiality of the personal information entrusted to us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information.
1. Information we collect
We may collect necessary personal information from clients, prospective clients, employees, and other individuals connected to our legal services. The Privacy Act 1988 defines Personal Information as information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not. Personal information may include, but is not limited to, contact details, identification information and financial information.
2. How we use your information
Zip Conveyancing will use your information for the purposes of providing legal services as your legal representative and for both written and verbal communication throughout your matter.
3. Disclosure of personal information
We may disclose your personal information to third parties, regulatory authorities as required by law and other parties as authorised. We will use your information only for the purposes outlined in this Privacy Policy and we will not sell, trade or lease your information.
4. Security measures
We will take reasonable steps to protect the security of your personal information from modification, unauthorised access or disclosure.
5. Access to your information
Subject to the Privacy Act, you are entitled to obtain access to any personal information which we may hold about you. You may request access to your personal information by emailing info@zipconveyancing.com.au. Prior to releasing any personal information to you, you will be required to verify your identity. In some instances, we may charge a fee for providing the information, however this will be discussed with you at the time of request.
6. Updates to Privacy Policy
We reserve the right to update this Privacy Policy as necessary.
7. Cookies and tracking
Our website may use cookies or similar technologies to enhance user experience. Users can adjust browser settings to refuse cookies, but this may impact website functionality.
8. Contact information
For any questions or concerns regarding our Privacy Policy or the handling of personal information please contact us as info@zipconveyancing.com.au. We will endeavour to address your concerns as soon as practicable. If we are unable to resolve your concern to your satisfaction, you can contact the Office of the Australian Information Commissioner at:
OAIC
GPO Box 5288
Sydney NSW 2001